Seller: Contact carrier to ask for Claimant and arrange another shipment to buyerīuyer: Finish customs clearance when import

Within 15 days to 1 year after receiving package Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)īuyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email:īuyer: Submit a complaint(Mail to ) and Return the items to Seller's assigned address by EMS or Post.Īny costs because of customer's wrong operation leads to return will be responsible by the buyers. We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.Ĭhinapost/HongKong Airmail: 7- 25 working days. Notice: After you finish the payment, pls email us the receipt of bank transfer, and inform us the specific shipping address and your phone number. Notice: Please email us the MTCN( Money Transfer Control Number) number and your specific address along with your phone number after finishing the payment.

If you are Brazil customers, please mail us telling us in advance your CPF No, it is essential for shipment and customs write your specific shipping address and your phone number. In this case, our customer service will provide you some instruction.2) Usually the not-so-valuable item (free shipping) is shipped by Singapore Post, the delivery time is 7-18 working days.ģ) For express, It's really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn't reach Russia. However, different shipping methods may have different limitations on the delivery destination. NOTICE: Normally, most of the items on our website can be shipped to most countries in the world. 1)Our shipping method contains: DHL, UPS, EMS, TNT and FedEx, as well as ordinary airmail- Hongkong Post

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